Your first home purchase is a whirlwind of emotion. Time stands still but moves too fast at the same time. It’s just as scary as it is exciting. You’re itching to get into your own home. You can see the welcome mat and your name on the mailbox. You have high hopes that things will go as envisioned. What you don’t realize is that when you choose the wrong lender, dreams don’t always come to fruition.
I’ve had the privilege of helping people achieve their home ownership dreams, even after they were crushed by a lender who wasn’t right for them. As one of the biggest purchases of your life it is crucial that you select a lender who is going to be transparent, reliable and trustworthy.
In my years in the mortgage business, I’ve made a commitment to my customers; they come first. I make the time for them. If I am not with another client, I am available to assist you. To me, putting you first is of the utmost importance. This means always returning phone calls, and doing what I say I’m going to do when I say I am going to. If there is good news, you’ll be the first to know. If there is bad news, I won’t hesitate to keep you informed. It is important to me that you feel comfortable coming to me with any questions that arise during your home buying process.
When I first started in the mortgage business over thirty years ago, I was just like you. I didn’t have all of the answers and I’ll admit this: I still don’t. However, should you ask a question that I don’t know the answer to, I will make every effort possible to find the answer for you in a timely matter.
Feeling at ease with your loan officer is one of the most important parts of purchasing a home. It is your loan officer who is going to keep you from getting swept up into the whirlwind of purchasing your first home.